My husband Greg and I, must tell you how wonderful our trip to Ukraine was. Because of your wonderful services and personal touches, everything went extremely well.
We had an amazing journey and love your country. Greg's mother was born in Berdyansk, lived in Kharkov and her father was from Poltava. We visited each of those cities as well as Kiev and Mariupol and enjoyed every minute.
The accommodations you recommended were exceptionally nice. We especially loved our apartment in Kiev and Hotel Kievsky in Kharkov. The staff of the hotel could not have been more accommodating and the room itself was clean, comfortable, cozy and convenient. The apartment was just beautiful and had a great location.
We had a couple of glitches in Mariupol at the Spartak with the electricity going out for many hours, the phone never working and of course no hot water which was not unexpected. The one thing we wish they had was an elevator since we had heavy luggage and were on the fifth floor. None of those things, however, were enough to take away our enjoyment of the room or our stay in Mariupol.
We were stunned by how nice the airport in Mariupol was. It was not only lovely but it was efficient and the flight was nicer than most domestic flights in the US as far as service and food were concerned.
All in all, we couldn't have had a more wonderful adventure and YOU were such an integral part of all of that. From the moment we were met at Borispol and given our vouchers and tickets until the time we left, we knew we were in good hands--yours. I even text messaged Irina about a possible concern when we were about to leave (concerning customs) and she responded immediately and accurately.
What can we say but THANK YOU SO MUCH! We plan to return in a few years and have recommended the trip and especially your service to all of our friends in Orlando, Florida, USA. I hope they get the opportunity to travel to Ukraine and to experience your hospitality.